Support
Contact
We read every message. Include the auction slug or URL when reporting a data issue so we can trace the record.
Support and billing
Email support@surplusassetintel.com for account access, membership and billing questions.
Data corrections
Email data@surplusassetintel.com if an indexed listing shows an incorrect bid, closing time, specification or valuation. Source listings always take precedence, and we correct indexed records when they diverge.
Agencies and auction houses
If you operate a public auction platform and want your listings indexed or removed, email sources@surplusassetintel.com.
Response times
We aim to respond within two business days. We do not offer phone bidding support or asset inspections.